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Frequently Asked Questions

  • What happens if my child can't make their appointment?
    Life happens, and we understand that sometimes you cannot make your appointment. Please call us at least one day in advance to cancel or change your scheduled appointment. We do not charge a fee for missed appointments.
  • What should I do if my child is sick after hours?
    Call us first. A pediatrician from our office is always available by phone for emergencies. After hours our answering service will page the provider on call. They will help you decide whether the problem needs urgent attention and, if so, at what location. We can handle many problems at our office, such as lacerations needing stitches and asthma episodes. In some cases, we will direct you to an emergency room, but let us help you decide which would be most helpful for the problem at hand.
  • Do you allow alternate vaccination schedules?
    Our policy is that all of our patients be vaccinated. Please see our vaccine policy for more information.
  • Do we have to see the same provider at every visit?
    Our patients are not assigned to a particular provider. Some families prefer to see the same provider for all of their well visits, while others like to get to know each provider. At the beginning of the weekday, the on-call provider has a wide-open schedule. This means we can always see your child the day you call, but the on-call provider will most likely be the one to have the time to do so.
  • What are recommended dosages for Acetaminophen, Ibuprofen, and Benadryl?
    Please view dosage information for these medications.
  • Up to what age do you see patients at Guilford Pediatrics?
    We will see patients from birth through age 26.
  • What is your average wait time?
    Our average wait time is less than five minutes.
  • Is there a policy about alternative medical practices?
    While we keep an open mind about alternative medical practices and will work with parents on a case-by-case basis, we are committed to the scientific method and evidence-based medicine.
  • How many health providers do you have?
    We have four physicians and two nurse practitioners. Learn more about our providers.
  • My child is sick. How long can I expect it to take to get a sick child appointment, or can I just walk in?
    All children need an appointment to be seen, and we strive to provide same-day appointments for ill children. If this is not possible, our providers and office staff will work with you to arrange an alternative to receive prompt and appropriate care.
  • What do I do if I need a prescription renewed?
    Prescriptions are renewed during regular office hours. Sometimes, we may require that patient be seen in our office before medication renewal. Please allow up to 3 business days for our office to complete a refill authorization request.
  • I need a camp form, school form, sport form or shot record, how do I get it and how long will it take?
    We will gladly complete these forms for you. In order to do this, your child should have had a well-child visit within the past 12 months. Visits for an illness address a specific problem and are not ordinarily comprehensive enough for us to complete these forms. There is no charge for completing these forms, but please allow us one week. They can be mailed or faxed if that works best for you.
  • Do you offer Telehealth appointments?
    Yes, we offer telehealth appointments.
  • How are co-payments and billing handled?
    All co-payments or visits are payable at the time of service. Our office accepts Mastercard, Visa, Discover card, personal checks, and cash. Should you have any financial questions or concerns. View our billing and insurance page for more information.
  • What testing do you do in the office?
    We provide the following tests in our office: vision, hearing, hemoglobin, strep, RSV, and flu.
  • Where are you located?
    We are located at 152 Broad Street, Guilford, CT 06437. If you are familiar with the Guilford Green, the large white church is on Broad Street, and our office is at the end of the street, just beyond the Guilford Library.
  • What insurance do you accept?
    Anthem Blue Cross Aetna U.S Healthcare Connecticare Cigna Husky A and B all plans PHCS/Multiplan Tricare United Healthcare Oxford if your insurance plan is not listed, please call your insurance company to check to see if we participate in your insurance.
  • What is your hospital affiliation?
    We have privileges at Yale New Haven Hospital.
  • Are you accepting new patients?
    Yes, all of our providers are accepting new patients at this time.
  • When can appointments be made and what holidays do you close for?
    Appointments can be made during office hours. Our office hours are Monday through Thursday 8:00 a.m. – 7:00 p.m., Friday 8:00 a.m. – 5:00 p.m., and Saturday, 9:00 a.m. -12:00 p.m. We are closed on New Year’s Day, Memorial Day, 4th of July, Labor Day, half day the day before Thanksgiving, Thanksgiving Day, half day on Christmas Eve, and Christmas Day.
  • Can my teenager come to your office alone?
    Yes, however, we cannot give any vaccinations without a note from a parent or legal guardian for our patients under 18 years old. Please ensure your child brings their most current insurance card and any co-payment due to their appointment.
  • I’m currently pregnant. When should I reach out to you?
    We offer free prenatal consultations to meet one of our providers before the baby is born and answer any questions you may have. Upon admission to the hospital for your delivery, you will notify the staff who your child’s pediatrician will be. At the time of discharge from the hospital, you will be instructed to call our office to schedule your child’s first checkup. After coming home from giving birth, your baby should see a provider within the next 2-3 days. At your baby’s first visit, you should expect the provider to check the baby’s weight and height and answer any questions. Our practice is currently affiliated with Yale New Haven Health. Babies born at other area hospitals are welcome to come to our office after birth.
  • Where can I get my child tested?
    For information about testing options in CT visit the CT Covid-19 Response website.
  • Can my child get a Covid vaccine or booster if they just received a flu or other vaccine?
    Yes, you can get the Covid vaccine along with other vaccines.
  • What vaccines are available for my child?
    Covid vaccines are available and recommended for children over 6 months of age. Visit Yale New Haven Health Kids and Covid-19 for more information about Covid vaccines for children.
  • Where can I get my child vaccinated?
    Guilford Pediatrics does not offer Covid vaccines. Local vaccine locations can be found through the CDC's VaccineFinder website at
  • What are your current Covid policies?
    For patients and families visiting the office for a well visit masks are optional. For patients and families visiting the office for a sick visit masks are required and an at home Covid test is required for the patient with symptoms.
  • At what ages does my child need certain vaccines?
    We follow the recommended schedule from the American Academy of Pediatrics and the Centers for Disease Control. Recommended immunizations begin at birth and continue through the adult years. Please don’t hesitate to ask your provider if your child’s vaccines are up to date. Click here for our well visit and immunization schedule.
  • Do you allow alternate vaccination schedules?
    Our policy is that all of our patients be vaccinated. Please see our vaccine policy for more details.
  • When will you have the flu vaccine available?
    We have the flu vaccine available annually from September to December. Check our Flu Clinic page for the latest updates.
  • How can I obtain a copy of my child’s immunization record?
    To receive a copy of your child’s immunization record, please call our office at (203) 453-5235 and they will be happy to mail a copy to you.
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